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West Midlands Combined Authority

Customer Experience Specialist

LocationUK

Salary£30,047–£33,742Salary supplied by job provider

Work typepart time

Published2 October 2026

About this role

If you are passionate about delivering exceptional customer service and enjoy problem solving and meeting new people, this could be the perfect role for you We are looking for Customer Experience Specialists, who will put our customers’ needs first, providing assistance, support and a welcoming presence on our bus stations. When a customer needs help, you will be that initial contact. A Customer Experience Specialist is someone knowledgeable, friendly and approachable. This role offers a varied…

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